Board Thread:General Discussion/@comment-27634852-20160423065559/@comment-24577221-20160423152250

I've had problems with non-payment of diamonds from time to time. Usually when I've complained to their customer support, they've paid out, but the process is annoying enough to have put me off trying their offers, for the most part. Part of the problem is that once one has had to do this for, say, filling out a survey, they have that offer flagged as "we've already resolved that". They don't let one file a complaint for that offer again. I don't know how long it takes for that flag to go away, if it ever does.