Board Thread:Questions and Answers/@comment-25258217-20140804162503

We just started playing the game this week and one of our devices (Android) is no longer able to connect to the server. He's been trying for the last 2 hours without luck.

Is this common? And is there anything we can do to fix it without losing data?

The other device (iOS) works without issues.

Thanks in advance for any info/help on the subject. 