Board Thread:News and Announcements/@comment-24577221-20180712200956

I heard back from one of my contacts at BBB regarding the shutdown of the Windows version of the game. He said, in part:

As you know we recently shut down the Big Fish Games version of My Singing Monsters. We recognize that the original messaging was not clear and as a result extended the lifetime of the PC version of My Singing Monsters by a week.

We're not able to transfer or migrate user progress, but are offering significant compensation for users affected by the shutdown and who would like to continue playing on the mobile version. All anyone needs to do to benefit from this offer is send us the BBB ID of their BFG account, or the recovery code from the launch screen of the Big Fish Games version of My Singing Monsters, create a new mobile account and send us it's ID, and compete the tutorial on the new account.

To give you a brief overview of what we're doing  in case you get any questions. We have been able to run some queries on Big Fish Games MSM user data to gather what we decided were points of significant value, then use that data to approximate the amount of currency a player should receive to their new account. Our intention is to approach this process generously, and intentionally overcompensate users based on the data we have. Since this is done on a case-by-case basis it isn't a fast process and minor delays are expected as I work through each request. In addition to coins, food, and diamonds we are also being certain to replace Ethereal Monsters, and are increasing the levels of players new accounts to match that of their previous account.

A thing to bear in mind is that it is possible to play the Android version of the game in Windows, by using an emulator such as BlueStacks. It's pretty easy. Install the emulator (BlueStacks is free), run it, go to Google Play, and install MSM. And then you would contact BBB's technical support with your old and new game IDs, to ask them to make the necessary updates. 