Board Thread:General Discussion/@comment-24284854-20131212191605/@comment-24577221-20151212172207

Ouch. And I expect that you can't contact the game's support people in the usual way because the game won't let you?

You can reach DoF support at this web address:. That's probably the best thing you can do. This wiki isn't an official BBB project and they don't monitor it consistently.