Board Thread:General Discussion/@comment-24792667-20161230034315/@comment-24792667-20161230092804

I'm never able to collect any coins from Space Island. And so far I don't have any duplicate monsters on these islands, just one of each. And only a few of those generate coins at all. The response I got from support didn't seem logical to me:

"It sounds like you might be running into a connection issue. There are many possible causes for connection issues, including your device becoming temporarily disconnected from the Internet, our servers reaching capacity when many players are trying to log in at once, or scheduled server downtime for maintenance.

Not to worry, we always suggest that you perform a Force Quit of the app, and then try to log into your game again.

''Have a great day, Monster-Handler Jeff"''

Does that make sense? It doesn't seem to be a connection issue at all to me, since there are no other connection symptoms at the time.