Board Thread:Questions and Answers/@comment-28265107-20160507093945/@comment-27685537-20160507200626

As long as you have your account bound to an e-mail address, or through Facebook or Twitter, BBB can get everything back for you if you lose it. I uninstalled mine and it was fine, but I wasn't worried about losing it as I have it bound to an e-mail account. Still didn't help with the update. It sounds like you have a bigger problem though, as others I have spoken to got the update easily on their iPads.