Board Thread:Questions and Answers/@comment-26903355-20151117222751/@comment-26903355-20151219150916

JaxJarvan wrote: I have a Fire HDX 8.9 (4th gen) that came out last Nov. It is telling me that it is also incompatible for this latest update. There is no way a device that just came out last year is old, out-of-date, and incompatible. I've tried everything but taking my Fire back to factory settings. I sent a support request to BBB over the weekend. When and/or if BBB gets back to me, I'll let you know what they say.

Edited: According to BBB Support, "The 1.3.7 update for Amazon Kindle devices has been submitted and we’re just waiting to hear back from Amazon. Once they’ve given us the all clear you’ll be back to torch lighting in no time!"

Guess we are waiting on Amazon to make this latest update live for Kindle users, regardless of the fact that their website is showing the latest version as 1.3.7.

We got the same info from BBB. Amazon is saying that our device, being one of the earliest GENs is no longer able to support the latest versions from the game, and never will be able to again. It is like the PC situation. That ended at 1.2.9 and since it was put out by Big Fish, they were not inclined to do what needed to be done to bring the PC out of the ice age, into the 'dawn of this new day.' Each place seems to be pushing the 'blame' onto the other. If BBB changed so much from 1.3.6 to 1.3.7, that it now cannot be used on even the most updated version of the Fire, then we're not being told the whole story. We're being forced to go and buy a new, other type device to be able to continue playing. We finally did that. We didn't want to not be playing, plus, we never could get DoF on the Kindle. We ended up getting an Android powered device, but if you go in that direction, for yourself, make sure that the OS, if it is Lollipop, is from this year, or wait until the next OS, Marshmallow is released - which is about to happen. This is important, because, Lollipop older versions (cheaper now that its going out of date) will become incompatible with MSM. Good luck going forward.