Talk:Castle/@comment-74.76.191.178-20130602134240/@comment-5832451-20130602152141

Contact support at BBB.

There are multiple ways to create an account - email, Facebook, Game Center, and often people mistakenly pick a different one and inadvertently create a new account. I have no idea what bonding means, but it's possible it may be related to combining accounts, especially if you didn't start by using Game Center or email or such. But contact support at BBB.

Fwiw, my game says (Game Center) below the play button, because that's what I've used. So anonymous may mean it doesn't recognize how you're logging in. But contact support at BBB.

As for your last question, there is no Ice Castle. But if you mean the Crystal Castle, it is only available on Gold Island and is the only castle available there (which is why it wasn't originally listed here).