Board Thread:My Singing Monsters Forum/@comment-32374515-20170713180945

Hi, is anyone else having this problem?

I've only been playing a short time, maybe 6 weeks? For at least the last 2 weeks, if I try to watch videos, I get kicked to a black screen and have to reload the game. If I try to do any offers for diamonds, the page will not open. I am on a Galaxy Tab A with the current version of Android and everything else works fine. I have uninstalled and reinstalled and nothing changed.

I wrote support and got some story about I have reached my limit (how?  I can't watch any!) and that they are trying to add more videos for this feature (hmmm, nobody wants to advertise, is the game losing steam?). They seemed to be unwilling to give me a straight answer. How can they not know what's wrong?

I hate to think that this is a result of my being willing to buy diamonds. That 1200 for $20 was too good to pass up but it seemed to start right after I bought 1 of those offers and a couple other things. Not being able to short cut is costing me diamonds and is making the game less fun, especially when working for wublins.

Any suggestions? Thanks! 